Account Deletion & Data Retention Policy

If you wish to delete your account from our platform, please follow the instructions below:

📩 Request for Account Deletion

To initiate account deletion, you can:

Please include your registered mobile number or email ID in the request for faster processing.

🔄 Data Retention & Recovery Policy

  • Once your deletion request is received, your account will be deactivated immediately.
  • Your data will be securely stored for a 90-day recovery period.
  • During this period, you can request account reactivation if needed.

⚠️ Permanent Data Deletion

  • After 90 days, all your account data will be permanently deleted from our system.
  • This action is irreversible, and data cannot be recovered after this period.

🛡️ Why This Policy Exists

As a transport and logistics software provider, we maintain a short-term backup to:

  • Prevent accidental data loss
  • Resolve disputes or operational issues
  • Ensure compliance with industry standards

📞 Need Help?

Our support team is always ready to assist you with any queries or concerns.

Company: Challenge Technolabs

Address: 916, City Centre 2, Science City Rd, near CIMS Hospital, Sola, Ahmedabad – 380060

Email: [email protected]

Phone: +91 9998060916